In conjunction with the Post Office we run a service called 'Local Collect' where you can send your package to a local post office to pick up. This can be quite handy if your local Customer Service Point is not close by (and depending on your local office the Post Office might also be open longer hours). When you go online to book a redelivery the system will offer you a Local Collect option and tell you which post office is the nearest to you. Unfathomably sometimes people chose to send their parcel to somewhere further away. This might have logic for them if it is near their work for example, but when the students in Mayfair Court send their parcels to Withington Post Office it leaves me bemused, as they literally walk past our door to get there. So we follow these automated instructions and just agree that people are weird. At least once a day someone will come in looking for a parcel they have sent for Local Collect.
(Disclaimer: this a to Z is not official Royal Mail advice, except by coincidence.)
Stay safe. Be kind. Use your local Post Office.